We know our products from the design table to the outside plant. We have years of experience with our products and, if needed, the support line is open all the way to R&D. We are here to help with any product challenge, from hardware repairs to configuration issues.

Report issue

This is the single point of contact whenever you have product related issue.

Repair service

If your product needs hardware repair, please report it here.

Software updates

Please login to our extranet to get software and manuals for your products.

Sign up for support

Need coverage for your products? We are here to help.

Take the advantage

Fast support at all times

Our support service is available at all times. A continuous support agreement ensures a short response time and prioritization of support requests.

Latest software at your disposal

As a customer of the support service, you fully benefit from the latest software developments, features and improvements to your Teleste devices and software licenses.

Full support from the start

Support services are activated instantly when you have purchased your Teleste products. This enables you to benefit support services and latest software updates already in the installation phase.

Support levels

Premium Standard
Online support
Software upgrades & updates
Email support
Telephone support
24/7 Telephone support -
Remote diagnostics
Repair turn-around time 7 days 14 days

Sign up for support

Don’t have a support agreement yet or want to continue an expired support agreement?

Fill the form and ask us for a proposal!